This page was last updated on 11/02/2022
ALLIANCE VIRTUAL OFFICES understands the value of your personal information and we respect your right to privacy. We are committed to maintaining your confidence and trust. This commitment includes protecting the personal information that we obtain from you.
1. Information We Collect
General: Unless you provide information voluntarily, we will not collect any personally identifiable information about you when you visit Alliancevirtualoffices.com ("the Site").
To be able to use certain areas and features of the Site, specifically requested by you, we may require you provide us with information that identifies you personally. This information may include:
- Your name
- Your company name
- Your email address
- Billing address
- Telephone number
- Credit card or payment account information
Website Usage Information: Our web server automatically collects and aggregates information about your visit to the Site, including your IP address, service provider, browser type, domain names of referring websites, operating system, pages accessed on our website, and the date and time of your access. If you subscribe to our online service (the Service), our web server will also collect and aggregate all of the information that you enter into the query form. We analyze this aggregated information in an effort to optimize your experience and enhance your time spent with us online, and to maintain and operate your account for you.
Tracking Cookies: We use session-based cookies to improve your access and ease of use of our website. The non-personal information collected from our use of first-party cookies is not linked to your personal information. Cookies do not damage your system or files in any way.
Online Advertising: We use Google AdWords Remarketing to advertise Alliance Virtual Offices across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the Site you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER. The cookie is used to say "This person visited this page, so show them ads relating to that page." Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google's Ads Preferences Manager.
2. Use of Information We Collect
By entering your phone number or email address in the checkout and initializing a purchase or subscribing via our contact form, you agree that we may use your personal information in several ways:
- To fulfill requests about our services
- To send notifications about your order, including abandoned cart reminders
- To send materials to aid in the understanding of ALLIANCE VIRTUAL OFFICES services
- To support your client relationship with ALLIANCE VIRTUAL OFFICES
If you wish to unsubscribe from email marketing, all email newsletters contain instructions to unsubscribe from the mailing list. If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any text message. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
We may combine the personal information that we collect from you on our websites with other information that you provide to us in connection with your use of our other products and services.
3. Third-Party Relationships
We partner with other companies to provide limited services on behalf of ALLIANCE VIRTUAL OFFICES. We will only provide such companies with the personal information that they need to deliver the service that we have requested of them. They are prohibited from using the personal information that we provide to them for any other purpose and we make reasonable efforts to ensure that all third parties with whom we share personal information undertake to adhere to this Policy. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so. We never sell your information to third parties.
We may disclose or use your personal information when we, in good faith, believe that either the law requires us to do so or such action is necessary to protect or defend ALLIANCE VIRTUAL OFFICES’ rights or property.
4. Credit Card Information
At the time of online payment, your credit card information is passed securely to our payment gateway. We do not store your electronic submission at time of purchase on our servers for any reason.
5. Access, Correction and Maintenance of Personal Information
We provide reasonable and practical access for you to identify inaccuracies in your personal information. If you provide us with personal information through the ALLIANCE VIRTUAL OFFICES website, you have the right to access this data.
To request an update, modification, or deletion of any personal information maintained by ALLIANCE VIRTUAL OFFICES, you can contact us at [email protected]. We will, upon written request to [email protected], update or delete your personal information.
We keep the personal information collected through our website as long as it is required to service your request, or until you request its deletion. We retain aggregated information collected about your visit to our website (i.e., browser type, domain name, pages visited) until we have completed our review and analysis of this information.
We do not add third-party data to your personal information and maintain your personal information in a merged or supplemented format.
6. Opt-Out Process
If you are an ALLIANCE VIRTUAL OFFICES contact, you may receive e-mail or text messages from ALLIANCE VIRTUAL OFFICES.
At any time, you can opt-out of receiving email marketing material from ALLIANCE VIRTUAL OFFICES, such as product and service updates, by clicking the unsubscribe button at the bottom of our emails. You can opt-out of text messages by replying “STOP” to any text message.
If at any time in the future we decide to use your personal information for a purpose not currently stated in this Policy, we will modify the Policy to disclose such usage in accordance with Section 8 below.
7. Security of Personal Information
We store your personal information in a secure location that is accessible only by designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. In addition, we use a secure server to protect the safety and security of transactions over the Internet involving personal information.
8. Legal basis for processing Personal Information (EEA visitors only)
If you are a visitor/customer located in the European Economic Area ("EEA"), and you have requests or question about your data, please contact us at [email protected].
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, where you have requested more information from us about the Service, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not. Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
We may modify or amend this Policy from time to time. In an effort to keep you informed of changes to this Policy, we will indicate the effective date of the currently posted policy at the top of the Policy.
By using Alliancevirtualoffices.com, you signify your acceptance of this Policy, as amended from time to time in accordance with Section 8 above. If you do not agree with the terms and conditions contained in this Policy, please do not use these websites.
11. Contact Us
If you have thoughts, questions or suggestions about this Privacy Statement or any other aspect of your relationship with ALLIANCE VIRTUAL OFFICES, please contact us at: [email protected].
Alliance Virtual Offices
International Corporate Headquarters
2831 St Rose Parkway
Henderson, NV 89052